Frequently asked questions

Yes. In the order form you can select that you also want to receive the physical case file by post. Based on the selected Country, the shipping costs are added to the price. Orders received on business days before 1 PM, will be shipped the same day. You will receive an email that your order has been shipped.

All our case files are available in Dutch. You can order the murder case files on the Dutch website inspective.nl. We are working diligently on translating the other games to English and developing new murder mystery games. Follow us on social media to receive updates.

It is possible to work together on the murder investigation using a single device. Please note that in doing so, you will collectively read the same information each time, and this may be perceived as inconvenient due to varying reading speeds. It is also common for participants to want to log in on their mobile devices to access the online crime database and look up information, especially when one participant is reading the printable case file while others are using the digital version. It is not recommended to view the online crime database on a mobile device since the screen is usually too small. However, this is often done, and with too few accounts, it can be frustrating for participants to wait for each other to, for example, look up a license plate or view surveillance footage.

During the investigation of the unsolved case file, you can indeed use an iPad with a Wi-Fi or 4G/5G connection. We advise against using a smartphone as its screen is too small to display the entire system.

This is indeed possible. You have access to the online crime database until you have completed the case. This allows you to solve the murder mystery at your own pace. Access is initially provided for three months or until you have completed the case. If you happen to run out of time and the three months have passed, you can extend access free of charge. Feel free to contact us in such a case.

Throughout the investigation, you have access to a help page. Here, you can find a list of tips in case you get stuck. Additionally, below is a list of the final solutions for all the individual parts of the investigation.

Our murder mysteries are lifelike and contain real evidence and photos. Therefore, we recommend an age of 16 and above. When played with parents, a younger age might be possible. This, of course, depends on the child.

Since each participant receives their own login credentials, you can decide whether the participants work individually, in teams, or as one team on the murder investigation. Participants can work on the murder investigation independently of each other. However, participants need to work on the murder investigation at the same time. The order is considered one murder investigation, and access to the dossier is for 3 months or until the culprit is found. When the culprit is found by a participant, access to the dossier is closed for all participants after some time.

No, this is not possible. To solve the murder case, you need access to the online crime database.

No, the price is what you pay. The case files will be sent with FREE worldwide shipping.

For a murder mystery game, you need to have a computer or iPad with an internet connection. Throughout the investigation, you need to log in to our online crime database. For this reason, you need to have an internet connection.

Orders received by us before 1:00 PM on a business day will be shipped the same day. Our packages are shipped within the Netherlands with track & trace. Once the packages are shipped, you will receive a confirmation via email.

When placing an order, you will have the option to pay with Creditcard, iDeal, Paypal, or invoice. We are working on implementing Apple Pay as well. All online payments are directly processes and give you immediate access to the case file and database so you can start your investigation directly. If you opt to pay by invoice, you will receive a confirmation and invoice via email immediately after processing the order. Once the payment is received and processed by our back office, you will gain access to the online database containing the digital files. You will receive an email notification when the access is activated. Keep in mind that processing payments, paid by invoice, can take several business days.

Since you need to log in to our online crime database to investigate the murders, indeed, you will need the internet throughout the murder investigation.

>The average duration of the murder investigation is indicated for each murder case. The actual time you spend on the investigation depends on how quickly you read the information, whether the participants discuss their findings with each other, and how fast you can find the clues and examine the evidence materials. This varies from person to person. A team of 1 to 4 people can solve a murder case in one evening, but you can also choose to divide it over several evenings or even weeks. Initially, you get three months of access to the online crime database or until you have completed the case. If it doesn't suit you to work on the murder investigation for a while, you can always contact us, and we will extend access to the police file and the online crime database free of charge.

The automatically emailed order confirmation also serves as the invoice for the order. The payment details are at the bottom of the sent email. For your assurance, also check the spam folder. Unfortunately, it sometimes happens that an internet provider rejects the automatically sent confirmation/invoice. In this case, please contact us.

An unsolved murder mystery game can be solved individually or as a team. The murder cases are suitable for teams up to 12 people and can be ordered for groups up to 100 people. Groups larger than 12 people can be divided into multiple teams. Since each participant receives their own login credentials, you can organize the teams as desired. You can choose to let participants play individually, create pairs, or divide the group into larger teams. It's also possible to add a competitive element.

In principle, the murder case file investigation takes place at your home or at a location of your choice. This can be anywhere in the Netherlands and Belgium. To investigate a murder case, you need a computer or iPad with an internet connection. During the investigation, you need to log in to our online crime database. Therefore, you need an internet connection throughout the investigation.

Yes, this is not a problem. Each participant receives their own login credentials, allowing them to log in from their own location. Every participant also has access to the complete police file. This means you could choose not to solve the murder investigation together but instead add a competitive element. Keep in mind that a murder investigation may take longer when participants do not communicate with each other. Of course, you can also collectively solve a murder case from the same location or, for example, login together as a pair with one account.